Privacy & Cookies Policy
At Orliza, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you browse or shop on ORLIZA.COM. By continuing to use our site, you agree to this Privacy & Cookies Policy.
1. Information We Collect
We may collect:
- Personal details (name, email, phone, billing/shipping address, payment info).
- Order history, preferences, and customer support interactions.
- Browsing data such as IP address, browser type, device, referral sites, and time spent on pages.
- Survey or promotion responses you choose to share.
2. Use of Cookies
Cookies help us provide a smoother shopping experience. They allow us to:
- Remember items in your shopping cart.
- Customize browsing preferences.
- Enhance website speed and performance.
- Send reminders for incomplete checkouts.
- Analyze visitor behavior for service improvements.
We may use third-party services like Google Analytics and Meta (Facebook) for analysis. You can control or disable cookies from your browser settings.
3. How We Use Your Data
Your data is used to:
- Process and deliver your orders securely.
- Provide customer support and respond to inquiries.
- Improve our services, site performance, and stock planning.
- Send promotions, updates, or newsletters (if you’ve opted in).
- Prevent fraud and enhance transaction security.
4. Sharing of Information
We only share your data with trusted third parties when required to:
- Payment processors and gateways.
- Shipping and logistics partners.
- Analytics and performance tools.
- Legal authorities, where required by law.
We never sell your personal data to other companies for marketing.
5. Data Security
Your data is stored on secure servers (such as Shopify & One.com) with industry-standard encryption. While no system is 100% secure, we consistently update our practices to ensure maximum protection.
6. Your Rights
Depending on your location, you have the right to:
- Access the personal data we hold about you.
- Request corrections or deletion of your information.
- Opt out of marketing communications at any time.
- Request portability of your personal data.
- File a complaint with your local data protection authority.
To exercise your rights, contact us at contact@orliza.com.
7. Children’s Privacy
Orliza does not knowingly collect data from children under 16. If you believe your child has submitted information without parental consent, please contact us to have it removed.
8. Retention of Data
We keep your order data as long as necessary for business and legal obligations, unless you request deletion. Device and browsing data may be kept for shorter periods for optimization.
9. Policy Updates
We may revise this Privacy & Cookies Policy to reflect changes in technology, regulations, or business practices. Updates will be published here with the latest date noted.
10. Contact Us
If you have questions, concerns, or complaints about this policy, please contact us:
Email: contact@orliza.com
Website: ORLIZA.COM
Last Updated: August 2025