Lifetime Color Warranty
We take pride in the quality of our jewelry. That’s why we offer a Lifetime Color Warranty on all our pieces.
What does this warranty cover?
- Color fading or discoloration under normal use.
- Loss of gold plating due to water, sweat, or skincare products.
- Changes in shine or tone of the jewelry finish over time.
What’s not covered?
- Physical damage such as scratches, dents, or breakage.
- Misuse or accidents caused by chemicals or harsh cleaning.
- Lost or stolen items.
How to claim your warranty?
- Send us an email at contact@orliza.com with your order number and photos of the issue.
- Our team will review your claim within 3 business days.
- Once approved, we’ll send you a replacement item free of charge.
Our goal is to make sure you feel confident and happy wearing Orliza jewelry every day.